Friday, June 24, 2011

Sorry for being MIA!

I'm so sorry I haven't posted in a bit, I've been super busy trying to get things in order for a few new products (including Liplure) to launch. If you don't follow B.Koi (@bkoi_cosmetics) on twitter then you probably haven't caught wind of some of the craziness we've been dealing with trying to launch these products. We've agonized over packaging for our products every time we've had to launch a new product. We want the packaging to be functional, attractive, eco-friendly (when possible), etc. We decided about a month ago on some packaging for several new products, which we could only order from a new manufacturer we'd looked into for the last year or so (but never purchased from). We made our first official purchase with them and eagerly awaited our shipment. To make a long story short, it took a bit longer than expected, but when the package finally arrived to our great disappointment it came completely smashed. Every single article inside was smashed or cracked. Clearly this was an issue with the shipper (UPS) and possibly with their packing methods. I sent a letter with pictures of the mess we received and thankfully the company has worked to replace the order (we expect the replacements today), but it was definitely heartbreaking to have to wait even longer for something we've been working so long towards releasing.

As if that wasn't enough, we had to order some new labels for some of the products we'll soon be releasing and when we tried them on some of our packaging we realized that for some reason they wouldn't adhere properly and the edges kept pealing up. This is just not how we want to send out products! So there we were, headed back to yet another supplier to try to figure out what was going wrong. We had to reorder different labels and have yet to receive them (hopefully by Monday).

So there you have it; aside from just working to create some amazing products, we seem to keep crashing into wall after wall with things that should be going more smoothly! Just wanted to let you know why I've been too consumed to post anything lately. I'm hoping to start back up again as soon as Liplure launches, which should be (fingers-crossed) by Monday!

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